Cup of Buzz

What people are doing and saying in New Media

“It’s the social media tools, stupid…” November 11, 2008

Now that Election Day is over and we have a new President-Elect, another huge winner coming out of Campaign 2008 are the new and ramped-up social media tools that played key campaign roles this election cycle.

Back in 2007, when McCain and Obama first announced their intentions to make a White House run, Twitter was barely a year old, blogging superstars like Nate Silver of FiveThirtyEight.com were unknown and having texting numbers in the millions was pretty much only seen on American Idol.

Fast forward through 50+ primaries and caucuses, two nominating conventions, three presidential debates and one Election Day, and here’s a quick look at some of the highlights:

- Twitter: Barack Obama’s campaign Twitter feed continually ranked #1 in followers. The Obama campaign deftly leveraged Twitter’s ease of use and reach to send out daily tweets to supporters about campaign rallies and posted links to campaign updates and video streams. The McCain/Palin campaign’s use of Twitter was very limited with the campaign not showing a Twitter account as late as September ‘08. But what the official campaign site lacked, McCain supporters created, with their own Twitter feeds of McCain campaign news and videos.

For Election Day, a coalition of volunteers, tech companies and online news outlets banded together to create a real-time vote-monitoring web site called Twitter Vote Report where voters could report via tweets, mobile texting or phone calls on long waits, faulty voting machines, registration problems or if everything was moving smoothly.

- Mobile Texting: Barack Obama’s campaign put mobile texting on steroids. Texting was used to build massive supporter, volunteer and fundraising databases, as well as breaking news rollouts as the Biden Veep pick. Texting keywords like HEALTH or IRAQ would send mobile users periodic updates on the subject of interest and a dozen ringtone downloads from Obama speeches were offered as well. On Election Day, Obama supporters were sent constant text messages about GOTV volunteering needs and contacting friends who hadn’t voted yet. Can you imagine running a campaign now without using mobile texting as a major player in recruiting campaign volunteers, fundraising and votes? I can’t.

- Blogs: With all of those primaries and debates getting major broadcast air time, live-blogging came into its own using tools like CoveritLive to build audience for major media sites such as MSNBC.com and Newsweek.

During the campaign, blogging superstars emerged such as pollmeister Nate Silver, and internationally, blogging experienced explosive growth with the launch of sites such as the Reuters-sponsored Voices Without Votes, an aggregator of the international blogosphere focusing solely on the U.S. presidential race. The site’s tagline: “America votes. The world speaks.”

- Digg: Digg was used by both campaigns to move stories into the national spotlight. Over the Labor Day weekend, for instance, more than 40 stories about Sarah Palin, John McCain’s VP pick, received enough diggs to become popular. The site is also responsible for creating the early buzz and massive online fundraising for former presidential candidate Ron Paul.

- Community Sites: The McCain campaign created its own social networking site called “McCain Space” where supporters could post videos and photos as well as connect in forums. My.Barack.Obama, massively popular with millions of members, gave Obama supporters the online tools to create blogs, find local events and groups and contact undecided voters. In a recent post, Chris Hughes, an Obama staffer, revealed that post-election, the site will not be taken down and will remain up for continued collaboration among community members.